Vodafone launches V-Hub to help small businesses

Vodafone has partnered with Piers Linney, entrepreneur and former Dragons’ Den investor on television, to launch a new support platform for small businesses, V-Hub.

The V-Hub business support platform was set up to help small businesses work more efficiently and securely online. The V-Hub will offer its users an online knowledge center as well as personalized support and advice by dedicated sales advisers. This entire service will be free for the duration of the COVID-19 pandemic.

Vodafone created the V-Hub after conducting research and finding that 77% of small business owners would like to use digital tools better to grow their business, and an additional 82% believe they need to maximize and increase their online presence. The research also found that 40% believe that a lack of e-commerce knowledge has hampered their online sales during the coronavirus, and 25% fear that they do not know enough about online security threats.

The V-Hub platform was designed to be easy to use. Users simply select the online discipline that interests them most, and then they will be put in touch with an expert advisor.

Initially, V-Hub will focus on the following information and education areas:

  • How to Build an Online Presence – Including Ecommerce, Website Design, and Marketing

  • Staying Safe Online – Information and Tips on Protecting Your Small Business From Cyber ​​Threats

  • Remote work – how to stay productive and manage a workforce that has had to switch to remote work.

Vodafone will regularly update the platform with new content, including episodes from its weekly podcast – Business Unusual. Hosted by Claudia Winkleman, the podcast will reach out to different small business owners each week to discuss how they have handled the challenges and changes in business life in the wake of Covid-19.

Piers Linney, who joins the project with over 15 years of experience managing and advising successful businesses, will create exclusive content for the V-Hub, including his top tips and tricks for running a successful small business. Piers will also bring his knowledge as a one-on-one business advisor for a day so small business owners can choose their brains over the phone.

Linney said, “Vodafone’s V-Hub platform is a great resource for any small business looking for advice and solutions to improve their digital operations. As the economy continues to weather the Covid-19 crisis, businesses will depend on being online more than ever before – many small businesses need to upgrade, not only to get the most out of being online, but to do it safely. Digital skills in today’s climate could prove essential to their survival.

Anne Sheehan, Director of Vodafone UK, said: “It is so important to the UK that the small business community survives this crisis. We’ve made broadband and Microsoft 365 free for six months, and now we’re offering free access to tips that can help businesses build their online presence or get connected for the first time. We have helped our customers through many changes over the past three decades at Vodafone, but never has the pace of change been so rapid and so vital to staying afloat. We’re here to help you navigate these changes and make the most of new opportunities. “

Visit the Vodafone V-Hub platform

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